Frequently Asked Questions (FAQ)

How should I care for my candle to maximize burn time?
Trim the wick to about 1/4 inch before each burn, keep the candle away from drafts, and allow the wax to melt evenly across the surface each time you light it.

What types of candles do you offer?
We offer a wide variety of candles including scented, decorative, pillar, jar, taper, and specialty candles crafted from high-quality waxes.

Are your candles made from natural ingredients?
Yes, many of our candles are made with natural waxes such as soy and beeswax, combined with high-quality fragrances and essential oils.

How long do your candles typically burn?
Burn times vary by candle size and type. For example, our jar candles generally burn between 40 to 60 hours, while taper candles burn approximately 8 to 12 hours.

Do you ship internationally?
Currently, we only ship within the United States.

How can I track my order?
Once your order ships, you will receive a tracking number via email to monitor delivery status.

What is your return policy?
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We accept returns on unused candles in their original packaging.

Can I purchase your candles wholesale?
Yes! We offer wholesale options for businesses. Please contact us at [email protected] for more details.

Are your candles safe for people with allergies?
Our candles are made with care, but if you have specific allergies, we recommend reviewing the ingredient list or contacting us directly for detailed information.